New Forest Tour

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Terms and Conditions


1.1 We, Go South Coast of Towngate House, 2-8 Parkstone Road, Poole BH15 2PR, have made every effort to ensure the accuracy and suitability of the information contained in the documents and related graphics published on this website. Your use of this website is subject to your acceptance of the following terms and conditions of use.

1.2 We will not be responsible for any loss from the use of, or reliance on this information. In no event will we be liable for any special, indirect or consequential damages of any kind, that may result from use of the website as a consequence of any inaccuracies in, or any omissions from, the information which it may contain.

1.3 All documents and related graphics are provided 'as is' without any warranty of any kind, either expressed or implied. We hereby disclaims all warranties and conditions with regard to this information. You should not assume that the information displayed is error-free or that it will be suitable for the particular purpose, that you have in mind when using it.

1.4 It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of the linked website, and we do not necessarily endorse the views expressed within them. Listing should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

1.5 We give no warranty regarding the ownership of any intellectual property either in the contents of this website or in any other sites with which we may be linked.

1.6 We make every effort to check and test material at all stages of production. It is always advisable to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

By continuing to use this website you agree that you:-

1. have read the web site terms of your privacy policy;
2. consent to our use of your information in accordance with our privacy policy;
3. consent to the use of cookies as disclosed to you in our cookies policy and; 
4. agree to bound by these terms and conditions. If you do not agree, please leave this website now.


1 - Introduction

The New Forest Tour is operated by Go South Coast Ltd, a wholly owned subsidiary of Go-Ahead Group PLC.

Our aim is to provide all our passengers with a safe, reliable and pleasant journey. Details of our routes and timetables, available as a free booklet, can be viewed on our website ( We aim to run all our buses (including school buses and those journeys operated by coaches) to their advertised routes, times, frequencies and fares. Sometimes this is not possible, for operational reasons. We therefore reserve the right, should it be necessary, to alter, either temporary or permanently, the route, times, frequency or fares without prior notice.

We will not be liable in any event should you not be able to complete your journey with us, nor will we be liable for any additional costs or losses you may suffer or inconvenience you may experience. Buses have periods of high capacity, during busy times, and we cannot guarantee that any space, including a seat or wheelchair space is available on every journey.

Please note that all of our open top bus routes have been carefully checked to ensure trees and other overhanging vegetation is cut back. However vegetation can still make contact with our vehicles particularly after periods of rainfall. Please remain seated whilst the bus is in motion and watch out for any low hanging vegetation.

2 - Disclaimer

The products and prices detailed within this site are for a selected ticket range only. Your enquiry provides us with only limited information about your ticket purchase and therefore no guarantee can be given that the tickets sold on this site are the most suitable for your purposes.

3 - Tickets/ Ticket Validity

We have selected a variety of tickets from our complete range for you to choose from. Some tickets are available all year round. Special tickets are provided for some events and will be advertised on specific pages of the website. They will also be available from the online shop and will be removed when the event has passed or allocation is full.

4 - Ticket Dispatch

Ticket(s) purchased for the tour need to be downloaded as a pdf file from a secure link you will be sent via email once payment has been successfully made. Email confirmation of this purchase will be received within 2 hours of purchase. When your tickets arrive please ensure that all details are correct and print it out so that you can hand it to the driver when you board the bus. We make every effort to ensure your purchase is handled effectively and efficiently. However should your tickets be incorrect, in any way please email us at

5 - Security of your Payment

We have taken many steps to ensure the security of your payment transaction, including adopting appropriate industry standards. In addition Go South Coast Ltd use Secure Trading, a reputable payment processing provider that is part of the UC Group. More details can be found at

6 - Refund Policy

Refunds may occasionally be offered at the discretion of the management and may be subject to a 10% administration fee. This does not affect your statutory rights.

7 - Contacting us

Go South Coast welcomes any comments or suggestions that relate to any aspect of our services or products. Please contact us by emailing us at

Company Registration Details

Go South Coast, 
3rd Floor,
41-51 Grey Street,
Newcastle Upon Tyne, NE1 6EE
Tel: +44 (0) 191 232 3123

Go South Coast Ltd (registered in England and Wales 3949597)