What happens if I don’t receive my e-ticket within 2 hours?

Sometimes tickets can go into the ‘Junk’ mail box, so please check your spam filters and the ‘Junk’ mailbox if it hasn’t arrived within 2 hours.

If after 2 hours your confirmation email and e-ticket has not arrived (after checking your junk mailbox) please email customer.services@gosouthcoast.co.uk if you are certain payment was completed. We will respond during office hours Monday – Friday (excluding bank and public holidays).